We offer the following delivery services:
- Express Delivery (Limited to Hong Kong only)
- Standard Shipping (Ship worldwide with the order weight less than 2kg)
- EMS Speedpost (Ship worldwide with no weight limitation)
- Express Delivery Service only available within Hong Kong, excluding Big Wave Bay, Lo Wu, Tai O Island, Siu Ho Wan and Po Toi Islands
- For international shipping, there are two delivery options which are Standard Shipping and EMS Speedpost. Standard shipping only available to the order less than 2kg.
- P.O Box is not accepted as shipping address.
- An order can only be delivered to one address only.
- If customer requires sending orders to multiple addresses, customer meeds to place a separate order for each address.
- Free local express shipping with every order over HKD500 (after discount)
- HKD30 per kg delivery fee will be charged for local express shipping order below HKD500 (after discount)
- For international shipping, the delivery fee will be automatically calculated in the cart page
- An order weight below 1kg will also be counted as 1kg
- If there are any queries related to delivery fee, please contact us.
- The order will be prepared within 3-4 business days upon confirmation of payment. The delivery time might vary depending on stock availability.
- Local express shipping: 4-5 days
- Standard shipping: 7-14 days
- EMS Speedpost: 2-7 days
- Please note, Lisa & Sara is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays
- If you have to modify your order or delivery information, please contact us within 3 days after you placed the order for further follow-up
- Once the local order is shipped out, any changes in the address shall be arranged with SF Express by contacting their Customer Service directly. Any incurred expenses shall be borne by the customer.
- Please contact SF Express and Post Office to track your shipment
If you have any enquiry on the product received, please contact us for follow-up
Tel: +852 31639245